Bartholomews
Property Management Company in Kingston upon Thames, South West London, KT1 2DA
About the Business
We are an independent firm of specialist Property Managers and Surveyors. With over 40 years of experience in residential estate / block management, our role is to make your life easier. We take over the smooth running of your estate and will be the first port of call for everything from routine maintenance to emergency call-outs. All costs are agreed in advance and our high standard of service is second to none. Whether you belong to a Residents Management Company or Residents Association, searching for efficient management of your estate, you can be confident that we have the necessary knowledge and skills to assist you.
We offer a truly personal level of service. Unlike most of our competitors we do not operate call centres or call waiting systems; every time you contact us you will reach a dedicated, knowledgeable professional.
Reviews
Location & Hours
15 Penrhyn Road
Clare Kelly
07 Jan, 2021
East Molesey, SurreyMy experience of Bartholomews as a landlord of 15 years has frankly been abysmal. l own a leasehold flat for which Batholomews manage service charge collection (not my decision) and I have been astounded by their incompetence. They do not offer the most basic services, such as setting up direct debits for service charge payments (unlike every other management company I deal with) and only last year did they start emailing me invoices rather than posting them, really helpfully, to my tenants (not to my personal address). This particular issue resulted in a backlog of invoices not reaching me, and instead of phoning or emailing me to arrange payment - they passed the matter to their solicitors and added a £400 legal fee to my account. I would urge any landlord or property developer to steer clear of Bartholomews. The company does not use common sense, makes no effort to resolve issues sensibly and amicably, and is evidently struggling to keep up with modern technology.