About the Business

Our Story

In April 2015, the co-founders and managing partners of JFM, James Farrar & Joe Mallon, did something extraordinary.

They started a new managing agency from scratch and began building it into the success story of the block & estate management sector. This was done by creating a service designed for consumers. Our aim was to increase the control and improve the experience of homeowners who paid service charges. This meant being more open, giving more choice and being more transparent.

This focus on consumer-empowerment encouraged JFM to develop an intelligent approach to property management. We knew no two blocks or estates were the same. That’s why we set out to develop a working relationship tailored to each set of people we worked with.


Our Service

JFM are experts in the management of residential blocks and estates. And it’s done with a touch of class.

We’ve worked hard to create an environment designed to ensure intelligent professionals thrive. Through a rigorous selection process and by making JFM a great place to work, we attract only the most capable people. This is demonstrated by the way service is delivered to our customers.

Fundamental standards are in place to ensure your critical risks are managed, from strong financial reporting through to a regimented inspection process and tight health and safety management. Regular portfolio reviews and strong internal tracking systems allow us to periodically arrange a ‘health check’ for your development.

But we’re also aware that no two buildings are the same. We’ll ensure that we develop a style of service suited to your block or estate. We tailor the delivery of our service to the needs of your property and we will work closely with directors and other community leaders. Our people know that a different choice of wording or approach to a problem can make all the difference to homeowners. We know that it’s your home or investment that we’re looking after – not ours – and we act accordingly.

Persons

Joe Mallon - BA (Hons) MIRPM AssocRICS

020 3865 7789 Email

I’m a native Londoner, having grown up in East Finchley, in the borough of Barnet. I am now settled in Reading, Berkshire. After graduating from Reading University with a degree in History & Philosophy, I went to work for the family construction business. I guess it was here where the seeds of my property career were sown.

In 2007 I joined a large independent managing agent based in North London and quickly rose through the ranks to become responsible for a diverse residential portfolio. Five years later I had become an experienced practitioner with detailed knowledge of each of the main client types in the business. In addition, I achieved full membership of the IRPM and qualified as an Associate Surveyor through the RICS.

James Farrar - BSc (Hons) MIRPM AssocRICS

020 3865 7789 Email

I graduated from the University of Surrey having studied Mathematics. My son was already on his way at this relatively early age and so took a job as an assistant property manager at a firm in Richmond-Upon-Thames. I thought at the time it would be a temporary role. Before I knew it three years had passed and I had progressed rapidly to the point that I felt there was little opportunity to move on further in the company. I changed employers therefore and made my move into London’s West-end, getting involved in managing a whole different type of property.

Reviews

Jason Burton
30 Nov, 2020

Fantastic company, Rizwan is a credit to himself and JFM, Joe is always there for support and both go the extra mile! All the PMs are kind when needing help! I look forward to growing my company as they have grown there’s.

Caroline Franklyn
30 Nov, 2020

My experience with JFM, and particularly with Vivian, has been excellent. Whenever I have emailed him with a problem or a question, he has replied quickly and positively. His response is always jargon-free, friendly and patient.

Location & Hours

Middlesex House

Harrow, HA1 1BQ
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